About groups
A group bundles users so that you can handle them together. Groups serve two purposes:
- Email: a group can get its own mailing list address, e.g. wp3-team@groups.emdesk.com. An email to this address reaches all group members (see Mailing list option for groups).
- Access rights: with Enable Group Rights, Admins and Managers set access rights once for the group, and all members get them (see Roles and access rights).
Access level and visibility
- Open (Everybody can join): every user of the workspace can join and leave the group without approval.
- Restricted (Request only): users request to join or leave; the Group Manager, an Admin or a Manager accepts or declines the request.
- Private: the group is hidden from users who are not members.
Who can do what
- Admins and Managers create groups and manage all groups.
- Each group has exactly one Group Manager, who must be a member. The Group Manager can edit the group and its members, but cannot delete it or switch on group rights.
- All users see the groups list (except private groups they are not a member of) and can join open groups or request to join restricted ones (see Join or leave a group).
⚠️ Group rights only add rights. A user always gets the strongest right from their own settings and all their groups. New users start with Manage rights on their own row in Users. To restrict a user through a group, also lower the rights on the user's own row.
Read further: Create groups, Manage groups and members, Delete groups.