Create an account

If you want to create a workspace and manage your own projects or you have been invited to take part in a workspace that already exists, then you will first need to create a user account within EMDESK.

For that, you will need a valid email with access and secure password ready to enter.

Tip: If you have a Microsoft business or institutional account you can sign up and login through your Microsoft account for instant access to EMDESK.


First, go to the sign up page.


The "Create a new account" dialogue box will appear:

  • Enter your email address, this will be your username and your primary email address.
Tip: It is also possible to add further email addresses to your account, but your primary email address will always be the one you use to login to your account.
  • Create a password – minimum 6 characters, must contain numbers, small and uppercase letters, and can't be the same as the email address.
  • Retype password.
  • If you are prompted for a confirmation code, enter the code shown in the image to confirm that you are a real person.
  • Tick the first checkbox to agree to the Terms of Service.
  • Tick the second checkbox if you wish to receive news about EMDESK and project management insights per email (opt out any time by clicking the "Unsubscribe" link at the bottom of our emails).
  • Click Sign up.

The "Email validation pending" dialogue box will appear, an activation link and a six-digit code are sent to your email address.

  • Check your email for the activation link and six-digit code (both are valid for 24 hours, after 24 hours you would need to login and use the "Resend Email" button).
  • Click the activation link OR copy and paste the code into the code field in the "Email validation pending" box.
  • Click Activate.
  • No email? Make sure you check the inbox of the same email address that you have provided. Still no email? Click the "Resend Email" button. Or read "Issues receiving emails from EMDESK".
  • Accidentally closed this window? We will redirect you to the "Check your inbox" window every time you attempt to log in until your account is validated.
  • If you try to create an account with an email address that is already registered, we will send a password reset email instead. Read "Login issues" for further assistance.

The "Welcome to EMDESK!" dialogue box will appear:

  • Click the "Camera" icon to set your profile picture (can be added later).
  • Set the name, organisation, and job title for your profile.
  • Click Continue.

The "Create a new workspace" dialogue box will appear (please continue to the "Create a new workspace" article).


  • If you are joining a workspace, you will then be taken directly into this workspace. 
  • Any other invites send to your email address will then be automatically recognised and your account linked to the relevant workspace(s).
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