To-do reminders and notifications

EMDESK keeps you and everyone assigned to a to-do informed. To-do reminders and notifications have their own settings, separate from EMDESK's other notifications — so you can switch to-do emails on or off without affecting the rest.

Set a reminder on a to-do

When a to-do has a due date, you can be reminded before it's due.

1. Open or create a to-do and set a Due date.
2. The Reminder field appears — choose when to be reminded: When due, 1 Day before, 2 Days before, 3 Days before, 1 Week before, or 2 Weeks before.
3. Click Save To-Do.

The reminder is sent to your email on the reminder date. Reminders aren't sent for to-dos that are already completed, and they require your To-Do notifications to be on (see below).

What you get notified about

Depending on the event, the people assigned to a to-do are notified by email, in the app, or both. "Assigned" means the individual users and the members of any assigned groups.

The To-Do Summary email

EMDESK can send you a summary email of your upcoming to-dos (due within 30 days) and any that are overdue. Choose how often to receive it — hourly, daily, or weekly — in your notification settings (profile image → Profile → Email Notification); the summary includes an unsubscribe link.

Turn to-do notifications on or off

To-do email notifications are controlled by a single To-Do notifications switch in your User Settings (profile image at the top right → Profile → Email Notification), separate from your other notification settings. Turn it off to stop all to-do emails (assignments, completions, reminders, the summary, and comments); turn it on to receive them. The same section is also where you set the summary’s frequency.