Notifications
EMDESK keeps you informed with in-app and browser notifications, the activity stream, and a regular summary email.
You automatically follow every element you have access to, and you can unfollow single elements. While following an activity, event, budget item, expense or folder (which also covers its documents), EMDESK notifies you when:
- it is updated;
- an update is reported on an activity or event;
- a budget item or expense is reported for the activity;
- someone comments on it or adds an attachment;
- a new document version is uploaded.
You are also notified when someone requests to join a group you manage, and when a new plan version is activated.
Tracking notifications
The bell icon in the header shows how many unseen notifications you have. Click it to open the notification panel.
- Click Show All to open the full Notifications page.
- Click Mark all as seen to clear the panel.
Click any notification, in the panel or in the list, to jump to the Activity Stream tab of the linked element; this marks it as seen.
Notifications older than 30 days are removed automatically, whether you've seen them or not.
💡 Note: In your Profile you can turn the summary email on or off and set how often you get it.
Browser notifications
Modern browsers can show EMDESK pop-up notifications even when EMDESK is not the active tab. The first time EMDESK sends you a notification, your browser asks for permission to show them. If you blocked them and change your mind later, check your browser's notification settings to allow EMDESK again.