Start and schedule a video call / meeting

EMDESK has built-in video meetings, so you can call or schedule a meeting with your team without leaving your workspace.

• Opening the Start Meeting panel
• Starting or scheduling the meeting
• Security options

Opening the Start Meeting panel

1. Open Meetings in the home menu and click Start Meeting at the bottom of the section.

You can also open the same panel from other places:

• Contacts: hover a contact's card, open its action menu and choose Start Meeting to call just that person.
• Groups: hover a group's card, open its action menu and choose Start Meeting to call everyone in that group. You need at least Read rights on the group.
• Hover anyone's avatar anywhere in EMDESK (e.g. in a comment or an attendee list) and choose Start Meeting from the card that appears.
• Next to any discussion/comment thread, use the meeting action to call everyone who has commented there.
• From the Dashboard, use Start meeting in the quick actions widget.

Starting or scheduling the meeting

1. Enter a Subject and select the users and/or groups you want to invite in Select attendees. Start typing a name to find someone faster.
2. To start right away, click Start now. The meeting room opens in a new tab with you as moderator, and all invited attendees get an in-app notification and an email with a join link.
3. To schedule it instead, switch on Schedule Meeting, set the date and time, and click Schedule. Attendees get an in-app and email reminder now and again an hour before the meeting. The meeting then appears in the Meetings section.

Security options

As moderator, you can turn on a lobby and/or a passcode from the meeting's security options: with a lobby, attendees wait until you let them in; with a passcode, attendees must enter it before joining — you need to share it with them yourself.