Invoice and billing information

• View and print invoices
• View and update billing information
• Update the billing email address

View and print invoices

1

Click on your user avatar at the top right and then click Subscription & Billing, this will open the "Subscription & Billing" page.

2

Select the "Invoices" tab in the pages sub menu. Your invoice(s) will display in the "Invoice History" in descending order depending on the invoice date incl. status.

3

Hover over an invoice row and click the "Download" icon to download the invoice in the PDF format.   

You must be an account owner with a paid subscription to see invoices.

View and update billing information

You can update your billing information at any time. 

1

Click on your user avatar at the top right and then click Subscription & Billing, this will open the "Subscription & Billing" page.

2

Select the "Invoices" tab in the pages sub menu.

3

Scroll down. Your billing information will display in the "Billing Information" section, just under the "Invoice History" section.

4

Hover over the billing information and select the "Edit" icon to update your billing information. The billing information sidebar will appear.

5

Now you can modify your billing information accordingly:

Billing address     

• Organisation name: Hover over the current name at the top and click to update.
• First and Last Name: Person or department the invoice shall be addressed to.
• Legal Form: Enter legal form, e.g. AG, GmbH.
• Address, Postal Code, City and Country: Specify organisation's address.
• PO Number: Your purchase order number you want to appear on future invoices for this project.

VAT ID for Tax

• VAT ID: Enter your valid VAT ID and click "Validate" to start the validation process. 

Note: If you have a valid European VAT number we will remove the VAT from the invoice total price.

6

Click Save Billing Information to save any changes.

Update the billing email address

The invoice is sent to the primary email address of the project owner by email upon new subscription and every renewal. If you are the project owner, please read here how to update your email address. To transfer the project ownership to another user, please contact technical support here.