Set Team and User Capacities

A user's capacity is the number of hours they are expected to work on each day of the week, for example 8 hours Monday to Friday. EMDESK compares the tracked time with this capacity to show remaining hours and overtime in the timesheet and in the time and capacity overview.

There is a default team capacity for the whole workspace, and each user can have their own capacity that replaces it. If nothing is set, EMDESK uses 8 hours Monday to Friday and 0 hours on Saturday and Sunday (40 hours per week).

Setting the default team capacity

1. Click Settings in the main menu, then Customisation.
2. Scroll to Default Team Capacity. It shows the total hours per week.
3. Click the Edit (pencil) icon and set the hours per day (see below).

Setting a user's capacity

For users who work part-time or have a different schedule:

1. Click Time in the main menu and open All Times.
2. Hover over the user's Total Capacity cell and click the pencil icon.

3. Set the user's hours per day and click Save. To go back to the default team capacity, click Use default capacities and confirm.

Only Admins and Managers can change a user's capacity.

Seeing your own capacity

Open your Profile (click your picture at the top right) and scroll to Time Capacity to see your hours per week. Only Admins and Managers can change it; ask them if your working hours change.

The capacity dialog

• Under Set capacity hours per day, enter the hours and minutes for each day from Monday to Sunday (for example 07:30). Set days off to 00:00.
• Total capacities shows the resulting hours per week.
• Click Save.

A day for which a user has no own value uses the default team capacity. Leave recorded in the timesheet reduces the capacity of that day.