Managing the camera during a video call / meeting

EMDESK provides integrated video meetings through its built-in video platform. During meetings, you can easily manage your camera settings to control your video visibility and participation.

Camera Controls in Video Meetings

To turn on/off your camera during a video call, click the Camera icon in the meeting control at the bottom panel.

1

Locate the camera icon in the meeting toolbar at the bottom of your screen

2

Click the camera icon to toggle your video on/off

3

When the camera is on, the icon appears highlighted and other participants can see your video

4

When the camera is off, the icon appears dimmed and your video feed is disabled

Switching Between Cameras

While your camera is on, you can switch between cameras using the up arrow at the camera button.

Camera Settings and Options

The video platform provides additional camera options through the settings menu:

1

Click the three-dot menu in the meeting toolbar

2

Select Settings from the dropdown menu

3

In the settings panel, click on the Devices tab

4

Choose your preferred camera from the Camera dropdown if you have multiple cameras available

5

Adjust video quality settings if needed

Pre-Meeting Camera Setup

Before joining a meeting, you can configure your camera settings:

1

When entering a meeting room, you'll see a preview screen

2

Your camera preview appears in the center of the screen

3

Use the camera toggle button to turn your camera on/off before joining

4

Click the settings gear icon to access device settings

5

Select your preferred camera from the available options

6

Click Join meeting when you're ready

Troubleshooting Camera Issues

If you're experiencing camera problems during a meeting:

1

Check if your browser has permission to access your camera

2

Ensure no other applications are using your camera

3

Try refreshing the meeting page

4

Check your camera settings in the meeting's device settings

5

If issues persist, try rejoining the meeting