Managing the camera during a video call / meeting
EMDESK's built-in video meetings let you manage your camera during a call to control what others see.
Contents
Turning your camera on and offVirtual backgroundsSwitching between camerasCamera settingsSetting up your camera before you joinTroubleshooting camera issues
Turning your camera on and off
Click the camera icon in the toolbar at the bottom of the meeting (tooltip Stop camera while your camera is on) to switch your video off, and click it again to switch it back on. While your camera is off, others see your name or avatar instead of your video. The toolbar hides after a few seconds; move the mouse to show it again.
Your camera status is visible to everyone in the meeting.
Virtual backgrounds
While your camera is on, click More actions (the … icon) in the toolbar and select Select background. In the Virtual backgrounds tab of the dialog that opens, choose None, Half Blur, Blur or one of the provided images — or click + Add background to upload your own — and click OK. You can also open the same tab from the small arrow next to the camera button (Virtual backgrounds).
Switching between cameras
If you have more than one camera, click the small arrow next to the camera button (tooltip Video settings) and pick a different one from the list. The same popover lets you switch Mirror my video on or off.
Camera settings
- Click More actions (the … icon) in the toolbar.
- Select Settings.
- Click the Video tab.
- Choose your preferred camera from the Camera dropdown if you have more than one.
💡 Note: Your browser may ask for permission to use your camera the first time you join a meeting — click "Allow".
Setting up your camera before you join
When you enter the meeting room, you first see the Join meeting screen with a preview of your camera and buttons for microphone, camera, background and settings. You can set up your camera there before others see you:
- Use the camera button to switch your camera on or off before you join.
- Click the settings button (gear icon) to open the device settings and choose your camera if you have more than one.
- Click the blue Join meeting button when you're ready.
Troubleshooting camera issues
If your camera doesn't work during a meeting:
- Check that your browser is allowed to use your camera.
- Make sure no other application is using your camera.
- Reload the meeting page.
- Check your camera in the meeting's device settings: More actions › Settings › Video.
- If the problem persists, leave the meeting and join it again.