Joining a video call / meeting

To join a video call you need to be a member of the workspace. When you're invited to a meeting, you get an in-app and email notification.

Joining a meeting

1. If you're logged into EMDESK when someone starts a meeting and invites you, the notice Meeting '…' is running (by … at …) appears at the top of the screen with a Join button. The same notice appears when you open EMDESK shortly after a meeting you are invited to has started (up to 10 minutes after its start time). It stays on screen until you close it. Click Join. The invitation is also listed under the notification bell.

If you're not logged in, open the meeting invite email and click Join the meeting.

2. The meeting room opens in a new browser tab. You first see a Join meeting screen with your name and buttons for microphone, camera, background and settings; check them and click the blue Join meeting button to enter.

3. If the moderator has turned on the lobby, you see Asking to join meeting… until a moderator lets you in; this applies to signed-in EMDESK users too. On this screen you can also click Enter meeting password to join with the meeting password. If the meeting has a password, you may need to ask the moderator for it.

After you click Enter meeting password, type the password and click Join meeting. If you don't have the password, click Ask to join to go back to waiting for the moderator.

The moderator sees a notification Wants to join the meeting with Admit, Chat and Reject.

To leave the meeting, click Leave Meeting at the top right.

Rejoining a meeting

Left a meeting by mistake? You can rejoin it.

• If you're logged into EMDESK, click the bell at the top right, find the entry Meeting '…' is running (by …) under New Notifications and click Join.

• If you're not logged in, open the invitation email and click Join the meeting.