Download documents, EMDocs, or entire folders
Download documents, EMDocs or entire folders from the Documents section to your computer.
💡 Note: You only need Read access to a document, EMDoc or folder to download it (see Roles and access rights).
- Open Documents and go to the right folder.
- To download a document, double-click it, or hover over it and click the download icon.

- To download an EMDoc as a Word file, hover over it and choose Save as DOCX from the action menu. To download a whole folder as a ZIP file, hover over it and choose Download as ZIP.
Tip: You can also download a document, EMDoc or folder from its sidebar: open it and click Download, Save as DOCX or Download as ZIP at the bottom.

A document's sidebar also shows how many times it has been viewed and downloaded (Unique views, Downloads, Public downloads), and a Direct Link field you can copy to share the document with other EMDESK users.